Will you still help me after I enroll?

Yes. We sit down with you once a year to review your coverage, and you can call us first about billing, claims or any change you need.

More detail

Here's what that looks like over a year. Once your coverage starts, the company sends your card or policy papers. Keep them together in one safe place. Each year I sit down with you to review what you have and whether it still fits your health, your budget and your family.

During the year, if a bill looks wrong, a claim is delayed, or you need to update an address or a beneficiary, call me first. I'll help you figure out what happened and who to contact.

A common mistake is waiting until the yearly review to mention a big change. A move, a new medicine, a new diagnosis or retirement can all affect what coverage makes sense, and some changes come with deadlines.

What to keep handy: • Your cards and policy papers • Letters and notices from your insurance company • A current list of your doctors and medicines

Whatever comes up, big or small, let me know and we'll handle it together.