Privacy Policy

Who we are

DSR Insurance Group and David Ray, a licensed insurance agent (NPN 16329713), are an independent insurance agency, not an insurance company. This policy explains what we collect on our website, QR pages, forms, chat, phone and text, and how we use it.

What we collect

Information you choose to give us, such as your name, phone, email, ZIP code (we look up your city, county and state from it), the coverage you're interested in, appointment details, and answers you give on our forms. We do not ask for health conditions on this website.

If you book or call, we may record the call or meeting. We also keep a record of the consent you give, including the exact wording you agreed to, the date and time, the page, and your device's IP address, as proof of your permission.

How we use it

Only to respond to your request: to contact you, prepare for and hold your appointment, help you compare and apply for coverage, provide service after you enroll, and meet Medicare and state recordkeeping rules.

We do not sell your information.

We share it only as needed to process an application or request you make (for example, with the insurance company you apply with, or with Medicare), with service providers that help us run our business (such as our customer database, phone, text and email services) who must keep it confidential and may use it only for us, or when the law requires it.

Text messages

Texts are optional. Message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. Please do not text your Medicare number, Social Security number or other private information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party. Our full text message terms are in our Terms of Use.

Questions you ask

When you ask us a question, we may share the question and our answer so others can learn too. If you say yes, we show only your first name, city and state. If you say no, we remove your name and anything else that could identify you before sharing it.

Cookies and tracking

We do not use advertising trackers that send your browsing on this site to social media or ad companies. Our site remembers a few choices on your own device, such as your language and the ZIP code or name you entered, so you don't have to type them again. You can clear these at any time in your browser.

Recordings and records

Calls, meetings and signed documents are kept for as long as Medicare and state rules require, then securely deleted. Some records, such as Scope of Appointment forms and recorded sales calls, must be kept for those time periods even if you ask us to stop contacting you.

Security

We protect your information with access controls, encryption where available, and limited access by authorized people only.

Your choices

You can ask what information we have about you, ask us to correct it, or ask us to stop contacting you at any time. You can ask us to delete it, except records we must keep by law. Call (984) 224-7420 (TTY 711) or email dave@dsrinsurancegroup.com.

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Changes

If we change this policy, we'll post the new version here with its effective date. Effective October 29, 2026.