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Who can I contact if I have a complaint? (Medicare)

Reach out to David before anyone else. And if you're ever unhappy with the way anyone treated or advised you, David included, you are free to call 1-800-MEDICARE (TTY 1-877-486-2048) at any time.

More detail

Say a claim is denied, a bill doesn't look right, or you feel someone pushed you into a plan. Call me first. Many problems are simple to fix once we know who to talk to, whether that's the doctor's office, the plan, or Medicare.

You always have other options too, and I'd never hold it against you for using them: • If you disagree with a coverage or payment decision by Medicare or your plan, you have the right to appeal. The notice you get explains how • If a plan or agent calls out of the blue to enroll you, asks for personal information by phone or email, or uses false information, you can report it to 1-800-MEDICARE

What to keep: the letter or bill, the dates, and the names of anyone you spoke with.

Whatever the problem, you're never a bother. I'd rather help early.

David Ray
Answered by David Ray
Licensed insurance agent, DSR Insurance Group · NPN 16329713

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